Learn The Truth About Auto-Transport Before You Sign A Contract.
It is very important to understand that everybody who is calling and emailing you is a broker just like us. When you first fill out the inquiry on-line, it went to 7 to 10 brokers. This is why you are getting multiple calls and emails. Nobody can guarantee you a final price and date just yet. Be leery of any broker who makes guarantees on the first phone call. There are several steps all brokers have to go through in order to get a customer a confirmed a carrier.
Therefore, you do not have to pay anything upfront until we have a confirmed carrier under contract and the carrier’s contact information.
Getting started is FREE OF CHARGE. You pay nothing!! We just need a little bit more of information from you.
- Pick-up and delivery addresses.
- Contact information on both ends (Name and phone number).
- The earliest and the last available pick-up date. (If you do not know the dates yet, you can use approximate dates and you can always change it later).
We will post your vehicle and dates on Central Dispatch (CD). CD is a national loading board where all brokers post vehicles that need to be moved and, in turn, carriers call on orders they are available to take.
Once posted, carriers will call us either accepting your offer or making a counteroffer, which could be a different price or date, sometimes both. Now the true beauty of the program, at this point, you haven’t paid anything. You can either accept the counteroffer or pass on it.
When you accept it, we get it under contract. Once it’s under contract, the price & date are final. Nothing can change.
Once we lock it under contract, that’s when you pay the deposit with your credit card and the remaining balance you pay to the carrier upon delivery. You can pay him cash, or with certified funds such as, money order or a cashier check.
It is of utmost importance you work with only one broker. If you work with two or more brokers at the same time, your price will go up. As explained above, we all use the same national loading board and the same pool of carriers across the country. So, for example, if we post your vehicle at $700 and then you ask a second broker to post it as well, he will naturally have to post it at a higher dollar amount, so the carriers can call him and not us. At that point, your price just went up and you would be bidding against yourself, while cutting off our legs to negotiate a better price for you. It is like sending 2 guys to the same car auction to buy the same car.
We have 24 years combined experience and we pride ourselves on long term relationships with our customers. Our objective is to find you a reliable carrier at a good price. We hope this explanation guides you in the right direction.
We are here to answer your questions from 8am to 10pm Eastern Standard Time.